I am very excited to tell you that Jeff Thompson one of the co- creators of ADRHub.com Werner Institute – has kindly invited me to co-lead a virtual book club on my book: Conflict Management Coaching: The CINERGY™ Model. Below … Continue reading
Preparing to respond to another person’s initiation of a conflict conversation can be an art and science, just as it is when we are the initiator. You may not have thought of conflict conversations as being either an art or … Continue reading
One of the things that many of us do when we are in conflict, is to make assumptions about the other person and his or her motives. Depending on the person, the situation, what is said or done (or not … Continue reading
Engaging in conflict conversations is a common happenstance. Some discussions however, lead to uncommon sentiments and reactions when we lose our sense of self and control. One of the consequences is that we may tend to put conflict conversations off … Continue reading
We aren’t usually aware of what peoples’ ‘hot buttons’ are except perhaps those of our family and friends and those we come to know well such as colleagues and co-workers. Even so, we didn’t always know what provoked them. New … Continue reading