art work by John Ceprano
CINERGY (tm) - Peacebuilding... one person at a time

The Leader as Conflict Management Coach

As a manager, supervisor or team leader at your organization, you undoubtedly help staff with their interpersonal workplace disputes, on a regular basis.

We acknowledge that there are often challenges when assisting employees with their conflicts. In this regard, CINERGY®  Coaching offers a dynamic and interactive training program for leaders, on a process for coaching your direct reports on a one-on-one basis. In this interactive workshop, you will learn skills to assist your staff to manage and engage more effectively in their interpersonal conflicts and disputes. This ultimately saves you time and gives employees the opportunity to increase their conflict competence.

Workshop Content

The main objectives for this two-day Leader as a Conflict Management Coach training workshop are to:

  • provide a context for leaders to consider the nature of interpersonal workplace conflicts in your organization and the impact on leaders and the workforce
  • provide a working definition of conflict and the principles of conflict management coaching
  • teach leaders the theory and application of a model for coaching your staff about interpersonal workplace conflict and conflict behaviours
  • help leaders gain increased knowledge and skills to be effective at providing conflict management coaching
  • help leaders strengthen your own conflict competence

Methods Used in the Training Workshop

Through self-reflection, skill-building exercises, discussion, simulations, demonstrations and skills practices, participants develop and practice conflict coaching techniques and skills.


The training will be of specific interest to people in leadership positions, who want to learn the fundamentals of a model for conflict coaching others to engage more effectively in their conflicts and to increase your own conflict competence.

NOTE: Class size is limited, to maximize learning.

For more information on our two day Leader as Conflict Management Coach workshop and training program, contact CINERGY Coaching at:

Phone: 416-686-4247
Toll free: 1-866-335-6466
Fax: 416-686-9178


Upcoming programs:

Location: Sydney, Australia
Dates: February 17-18, 2020
For details and to register go to: Resolution Institute

Get in Touch With Us

Phone 416-686-4247

Toll free (Canada & US)


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