The expression thinking ‘outside of the box’ typically relates to being creative about ideas – like stepping outside of enclosed lines that constrain thinking. When the concept comes up in the conflict management context, it occurs when people in dispute … Continue reading
Many of us think we have to win disagreements – that we have to be and be seen as right and that the other person is wrong and has to concede to our viewpoint. The competitive underpinnings to this approach … Continue reading
It is strange to imagine what we look like when we are in conflict. We don’t get to be a spectator and observe ourselves, though on reflection we may be able to describe our demeanour, the look on our face, … Continue reading
Even when we are aware that we aren’t helping matters, many of us still repeat our habitual and unproductive ways of reacting when we are in conflict. Contrary to what some believe, most of us have choices about how we … Continue reading
When we are in conflict, our experience of it is not something we are always able to articulate. What is really going on for us, to what we are reacting, what we are attributing to ‘the other person’ and so … Continue reading