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Forgetting the Conflict

It sometimes seems that it is harder to move past some conflicts by forgetting the parts that had the greatest impact. Why some things linger is, at times, somewhat of a mystery, but one that is worthy of solving in order to increase our resilience and ability to let go of ongoing angst that is likely to emerge again in future conflicts.

The areas that stick with us and that remain unreconciled vary among us and may include words said, tone used, attitude demonstrated, actions taken, insults and accusations made, name-calling and so on. A history of repeated interactions of the same nature that might be considered in the mix can have an even larger impact as the repeated offenses grow and get added to the heavier baggage we then carry around.

There is no necessity to forget all things we experience in our conflicts. After all, they help build knowledge and wisdom about what we will and will not tolerate and also, the extent to which others honour our differences – using good faith and not bad will. However, continually feeling negativity about the other persons in our disputes – and ourselves in relation to them – can contribute to a number of destructive side effects such as reduced confidence, self-esteem, and belief in ourselves and our views, to name a few downsides.

This week’s Conflict Mastery Quest(ions) blog invites you to reflect on something you are not forgetting about a dispute.

  • What was the dispute about?
  • What specifically are you not forgetting?
  • What more specifically is it about that/those things (your answer to the previous question) that you are not forgetting?
  • Why do you want to forget it/them, if you do?
  • If you don’t want to forget it/them, why is that?
  • What lesson(s) did you learn from this dispute that are worth holding onto?
  • What would happen if you forgot the thing(s) that you have referred to?
  • What do you gain from not forgetting? What do you lose?
  • What might be staying with the other person about you that she or he is not forgetting?
  • On a scale of 1-10, how much do you want to let go of the things staying with you (10 is very much, 1 is not at all)? What informs your answer here?
  • What else occurs to you as you consider these questions?
  • What insights do you have?
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I’ve Had Enough!

When it comes to our interpersonal relations and the inevitability of conflict, there are times we reach saturation points. These are such things as engaging in repeated arguments over the same issues, the same attitude that provokes us, and mannerisms that annoy and even embarrass us in front of others. Further, we might become fed up with what we experience as the apparent lack of understanding about why certain things are so important to us, or the other person’s constant need to be right or refusal to see our point of view. The sense that our concerns are minimal compared to the other person may be off-putting to the point of saturation as well.

The reality is we demonstrate all sorts of behaviours and actions that irritate those we regularly interact with and they annoy us too, and sometimes we reach the point of saying “I’ve had enough!” (See also Tolerations and Conflict) In fact, there are ongoing provocations that lead to the end of relationships when enough really is enough.

This week’s Conflict Mastery Quest(ions) blog invites you to consider the sentiment “I’ve had enough!” when it comes to ongoing interpersonal conflicts with someone. This could be a partner, spouse, sibling, parent, colleague, boss, co-worker, service worker and so on.

To answer this week’s questions, please consider some specific action, behaviour, attitude, etc. of this person that provokes you to the point that you have said or could easily say “I’ve had enough!”

  • How do you describe the action, behaviour, attitude, etc. that you have had enough of?
  • What does it mean to you to say “I’ve had enough!”?
  • How have you let the person know her or his behaviour, etc. is intolerable for you, i.e. what do you say/do?
  • How has she or he defended herself or himself?
  • What have you tried to see if she or he may cease that which annoys you? What have you not tried (or if you have not yet thought of anything, what are some possibilities)?
  • What would you advise a good friend in the same circumstance?
  • When someone has let you know they’ve had enough of something about you, what has she or he said or done?
  • How has the other person’s response to you (your answer to the above question) helped the relationship? Not helped the relationship?
  • How have you defended your actions, behaviours, etc.?
  • How is enough is enough a positive outcome in each of these situations? How is it not?
  • What else occurs to you as you consider these questions?
  • What insights do you have?
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Telling Stories

When I was researching for my book Conflict Management Coaching: The CINERGY Model, many people in the study groups didn’t like the use of the word “stories” to describe their conflict situations. They would say that the use of that word makes it sound like they are fabricating what occurred – that they are not being truthful.

Despite resistance to this notion, the reality is that when many of us share what happened in a dispute, our version is not always what we and the other person said. That is, our recollections are not always fully accurate. For instance, we may leave out things we said and how we acted or sounded; we may add what we wished we had said; and we may attribute words, tones and attitudes to the other person that they don’t necessarily own.

This week’s blog is about storytelling – truths and untruths. To answer these questions, consider a dispute that is currently happening in your life.

  • What is the dispute about?
  • What may you be leaving out about what happened?
  • Why did you leave out that part?
  • What, if anything, did you actually not say despite what you just conveyed as part of your situation?
  • What need does it fulfil for you to leave out or embellish the conflict story?
  • What would the other person say she or he does not really own of what you conveyed about her or his contribution?
  • What compelled you to convey that part?
  • What do you wish you had said? Why is that?
  • What emotion(s) emerge for you when you talk about conflict this way?
  • What are some unsaid truths that arise as you consider your answers to this week’s questions?
  • What else occurs to you as you consider these questions?
  • What insights do you have?
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Silence – Golden? Not Necessarily

The proverbial expression “silence is golden” is often used in circumstances where saying nothing is considered preferable to speaking. “As with many proverbs, the origin of this phrase is obscured by the mists of time. There are reports of versions of it dating back to Ancient Egypt. The first example of it in English is from the poet Thomas Carlyle, who translated the phrase from German in Sartor Resartus, 1831, in which a character expounds at length on the virtues of silence.”

Incidentally, the fuller version used in Carlyle’s writing is “speech is silver; silence is golden”, which is a phrase that is still sometimes used, although the shorter form is now more common.

When it comes to being in conflict, silence can, of course, be a positive response – when listening to the other person to take in her or his point of view, needs and expectations. Silence though is not always a positive response when it is perceived as dismissive, condescending, disinterest, avoiding, ignoring and other words that conjure up the perception of lack of engagement.

This week’s blog invites you to consider the use of silences in conflict – yours and the other person’s. Please consider both types of scenarios as you answer the following questions.

  • In a specific situation in which you chose to be silent, what was it about?
  • Why did you choose silence?
  • How did being silent positively work for you? For the other person?
  • What made using silence not the optimal choice for you? For the other person?
  • What did you say, if anything, when you spoke?
  • What happened in a conflict situation when the other person remained silent?
  • How did that positively work for you? What didn’t work?
  • What do you wish the other person had said that you would have preferred to remaining silent?
  • In general, when is silence not golden, from your viewpoint? When is silence golden?
  • What else occurs to you as you consider these questions?
  • What insights do you have?
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Burning Our Bridges in Conflict

There are times when we are in conflict that our emotions lead us to say things that do not positively advance a civilized discussion focused on a resolution. In fact, some comments can lead to a breakdown in the relationship altogether, and for some that’s the objective some of the time.

Using a military frame, in this regard, comes the expression “burning one’s bridges”, which means “to intentionally cut off one’s own retreat (burning a bridge one has crossed) to commit oneself to a course of action, later used primarily to mean ‘alienate former friends’”.

The purposefulness of burning one’s bridges is significant in this discussion as it is common that we say and do things in the pique of anger, but do not have the conscious intention of destroying the connection. We then, unintentionally, “burn our bridges” and realize too late we have said or done something irreparable. Other times we may intend to end the relationship.

This week’s blog invites you to consider two situations – one in which you burned bridges with someone and one in which the other person did so.

  • In the incident in which you burned bridges with someone else, what was the situation?
  • What did you say or do that you think or know was the “burn”? What bridge was burned?
  • What was your intention when you said or did that (your answer to the previous question)?
  • How did the other person respond? Where are things at now?
  • What do you wish you had said or done, if anything different, from what you said or did?
  • How are you feeling now, having burned the bridges with this person?
  • When someone has burned bridges with you, how do you describe what the “burn” was in that specific conflict? What was the bridge?
  • How was the bridge being burned for you?
  • What, if anything, has continued to simmer for you about the same situation (in which the other person burned the bridge to you)?
  • In retrospect, what bridge did this conflict actually build inside you?
  • What else occurs to you as you consider these questions?
  • What insights do you have?
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