art work by John Ceprano
CINERGY (tm) - Peacebuilding... one person at a time

CONFLICT: WHETHER TO DO ANYTHING ABOUT IT

In this second week of August while I am taking some holiday time, please find below the second most popular blog from 2015. If you are inclined, please provide your comments on why you think this one was so well-received.

CONFLICT: WHETHER TO DO ANYTHING ABOUT IT

Some of us prefer to let a conflict take its course. This might translate into not doing anything about it as it emerges, but rather waiting for it to defuse. Sometimes this seems to work better than other times, especially when unresolved issues and emotions linger.

What has doing nothing achieved in a conflict you have experienced?

(Originally posted on October 2, 2015)

Posted in Conflict Coaching, Conflict Management Coaching | 2 Comments

METAPHORS AND CONFLICT

While I take some holiday time this month I don’t want to lose my connection with you. So, for the next 5 Tuesdays of August I am posting the 5 most popular blogs in 2015. If you are inclined, please provide your comments on why you think this one was so well-received. This is the first most popular:

METAPHORS AND CONFLICT

Many metaphors are used to describe interpersonal conflict and our reactions. Some relate to war (shooting someone down), animals (the elephant in the room), and even food (peeling back an onion). These and others provide idiomatic expressions that are useful for redefining our conflicts, the other person, and ourselves within the dynamic.

What metaphor describes a conflict you are engaged in or your experience within it?

(Originally posted September 25, 2015)

Posted in Conflict Coaching, Conflict Management Coaching, Metaphors | Leave a comment

Crankiness and Conflict

Sometimes our interpersonal conflicts result in our crankiness. Other times our crankiness exacerbates conflict. It isn’t always straightforward to know which comes first. However, it is feasible to consider the genesis of our crankiness so that we do not displace what we are going through and lose its meaning and importance for us.

As I’m writing this I am thinking that, apart from dictionary definitions, we likely have different ideas about what crankiness is. It occurs to me it is a subjective and feeling experience – either as the cranky person or on the receiving end of someone else’s state of being. That is, words don’t always depict what it feels like in either case. And it often seems interpersonal conflict results in or perpetuates such a state.

This week’s blog invites you to consider your experience of cranky in both scenarios with this list of questions:

  • How do you define the experience of feeling cranky?
  • What seems to lead you to that state of being?
  • How does it impact others when you are cranky at these times, from what you can tell?
  • In what ways has that experience resulted in a conflict with someone else? What happened?
  • What could you do differently when you become cranky so that it doesn’t lead to unnecessary conflict?
  • How do you describe the experience of being on the receiving end of someone else’s crankiness?
  • When you think about one of those experiences, what reasons seem to account for her or his crankiness?
  • In what ways did that lead to a dispute with you?
  • How might your reaction have contributed to the conflict?
  • What could you do differently when someone else becomes cranky so that you won’t negatively react?
  • What else occurs to you as you consider these questions?
  • What insights do you have?
Posted in Conflict Coaching, Conflict Management Coaching | Leave a comment

Know When to Hold ‘Em

The story in the song The Gambler – most famously sung by American country music singer Kenny Rogers – is about two people on a train “bound for nowhere”. One of the people is a gambler who perceives the other person he meets is down on his luck (“out of aces”). The gambler offers up advice if the person will give him his last swallow of whiskey. (The Wikipedia description of this encounter refers to the male gender but presumably it need not be.)

After the gambler takes the drink he gives this advice:

“You’ve got to know when to hold ’em, know when to fold ’em,
Know when to walk away, know when to run.
You never count your money when you’re sittin’ at the table,
There’ll be time enough for countin’ when the dealin’s done.”

The gambler then mentions that the “secret to survivin’ is knowing what to throw away, and knowing what to keep”.

According to Wikipedia, some believe the song is not simply useful advice and tips on gambling, but in fact a wider “metaphor” for life itself, with the “cards” which the gambler plays signifying the choices we make in our lives. However, there is no line in the song which proves this theory.

The Gambler is a catchy song and even as we “speak” I can’t help but hum the tune. And it seems to me the gambler’s advice is indeed a metaphor applicable to other of life’s circumstances, including conflict. That is, whether before, during or after conflict, we have choices about how to manage the situation. We can hold onto our positions; we can concede to the other; we can collaborate or compromise; we can walk away with our heads held high; we can walk away in anger; we can resolve things amicably; or we can let things fester. The list of our choices is endless, and the following questions are good ones to consider if you are wondering what to do about a specific dispute.

  • What is the dispute about?
  • What is your position that you are holding onto on how you want things resolved?
  • What makes that position particularly important to hold onto?
  • If you hold onto your position, what are the possible outcomes?
  • What other options for resolution might there be that may be acceptable to you?
  • How might those options – referred to in the previous question – work for the other person?
  • If you were to “fold ‘em” in this conflict, what does that mean to you?
  • In what ways may folding your position actually be a positive choice? How would you know when to “fold ‘em” to make it positive?
  • How is “folding ‘em” a negative choice?
  • What choices might work for both of you? If you don’t want a mutually acceptable choice how will you proceed?
  • What else occurs to you as you consider these questions?
  • What insights do you have?
Posted in Conflict Coaching, Conflict Management Coaching, Metaphors | Leave a comment

Is It Really True?

After conflicts are ostensibly over an interesting phenomenon sometimes emerges. As we retell what occurred, our stories take on new and different versions. What we actually said gets replaced with what we wished we had said. What the other person said gets replaced with how we heard it, which isn’t always what was actually conveyed. The tone of our respective voices, the attitude we demonstrate, how we acted and other aspects of our communications are frequently distorted – and often in self-serving ways.

Why do we do this? Maybe it is to justify ourselves, to lay blame firmly and categorically on the other person, to make ourselves right and the other person wrong, or to garner sympathy, applause and support. These and other reasons keep the conflict alive and sometimes so strongly that we come to believe the new version.

The following questions will help you to check out whether you are exaggerating, embellishing or otherwise distorting the conflict story compared to how it actually happened.

  • What are you telling yourself or others that the other person said or did that isn’t altogether accurate?
  • What did the other person actually say or do that you are now distorting to some degree?
  • What are you saying you said or did that isn’t really accurate?
  • What did you actually say or do that you are now distorting to some degree?
  • For what reasons are you distorting what the other person said or did?
  • For what reasons are you distorting what you said or did?
  • What need is being met by sharing the incorrect version of your part in the conflict?
  • What need is your incorrect version of the other person’s part fulfilling?
  • What do you wish you said during the conflict that you didn’t? Why not?
  • What of the other person’s truths were hardest for you to hear? What truths that you conveyed were hardest for her or him to hear?
  • What else occurs to you as you consider these questions?
  • What insights do you have?
Posted in Conflict Coaching, Conflict Management Coaching | 2 Comments