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Category Archives: Listening

Are You Really Listening?

“Are you really listening…or are you just waiting for your turn to talk?” R. Montgomery Listening is likely the most needed skill when in conflict. However, as this quote indicates, it is more often that we are not really hearing … Continue reading

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Listening Through

Two wonderful friends and colleagues of mine, Kate Sharpe and Jeanie Nishimura, wrote a terrific book last year entitled When Mentoring Meets Coaching: Shifting the Stance in Education (2016, Pearson Canada Inc., Toronto, Canada). The authors provide a great resource … Continue reading

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When Silence is Golden

As with many proverbs, the origin of “silence is golden” is not definite. The first example of it in the English language was apparently from the poet Thomas Carlyle who translated the phrase from German in Sartor Resartus in 1831. … Continue reading

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Were you hearing?

After a conflict is ostensibly over, we often forget what the other person said. It may be that is was inconsequential to us and so, we dismiss it. We may not retain what was said due to the need to … Continue reading

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Interrupting When in Conflict

It is common when we are in conflict, that as our emotions escalate, many of us tend to interrupt more and listen less. We interrupt for a number of reasons, including that we perceive that whatever is being said or … Continue reading

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