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The Cold Shoulder

One of the reactions to people who provoke us is to give them ‘the cold shoulder’. In the dictionaries I consulted, I found that the source of this is Sir Walter Scott. There is no reason explaining its derivation but rather descriptors of what the expression reflects, including words such as aloofness and disdain.

Idioms like this and others – for instance, ‘getting our noses out of joint’ – are vivid in the physical images they conjure up. When we are in conflict we usually show it some way in our bodies and faces and we also pick up signals of other people’s bad moods and negativity by their facial and somatic signs. We may not always have the emotions correct but most of us are able to discern when things are amiss and when those things are directed at us.

For this week’s blog consider two situations – one in which you are experiencing or have experienced someone giving you ‘the cold shoulder’. The other is when you have given someone else ‘the cold shoulder’.

  • How do you describe ‘the cold shoulder’ when someone else demonstrates it?
  • How does ‘the cold shoulder’ impact you at these times?
  • What is the message you ‘read’ or ‘hear’ when you experience ‘the cold shoulder’?
  • What do you say or do, if anything, when someone gives you ‘the cold shoulder’?
  • When you give someone else ‘the cold shoulder’ what does that look like?
  • What reasons may you choose to give ‘the cold shoulder’?
  • What does giving ‘the cold shoulder’ accomplish?
  • What message(s) was (were) you meaning to convey in the situation you have in mind when you gave someone ‘the cold shoulder’?
  • What would be a more effective way to give that message rather than give the ‘cold shoulder’?
  • What would a ‘warm shoulder’ look like?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Body Language, Conflict Vibrations | 2 Comments

Boundary Considerations

Before we engage someone in a challenging conversation, it helps to think out what to say and how to be. We have already discussed this in a previous blog. It also helps to give some thought about what to stay away from in order to achieve what we intend. Our reactions, attitudes, manner, considering the other person’s hot buttons, and other things are all choices we have – that can make or break a conversation.

This line of inquiry is particularly about what we may do or say (or not do or say) that could cross a line and possibly ruin the dialogue altogether. That is, we all have limits of tolerance regarding what we find acceptable and the following questions invite you to consider the possibilities about the other person’s limits so that you can keep the conversation on track.

  • What do you think of when you hear the word ‘boundary’?
  • What are your boundaries when it comes to conflict? (That is, what could someone say or do that would go beyond your limit of toleration?)
  • What do your boundaries say about what is important to you?
  • What do you know about the other person that may push him or her too far, considering the conversation you want to have? If you do not know, what possible things may do so?
  • What may that (those things) say about what is important to him or her that you want to consider in your dialogue?
  • What concerns might you have about the possibility of crossing the other person’s boundary?
  • How may it help things if his/her boundary is crossed? How may it hurt things?
  • What do you want to get out in the open that has some boundary risks?
  • How may you best express/present that/those?
  • What will you do to handle matters if your best efforts still cross the other person’s boundary?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Conflict Boundaries, Emotions in Conflict, Reactions | 8 Comments

Second-Guessing the Conflict

It seems that at times after a dispute is over we second-guess what we said or did. This expression – second-guess – implies that we have made a first guess and the further implication is that we are now wondering about and doubting the wisdom of our initial way of handling the situation. This suggests the time-worn truth that thinking before we speak and act helps to eliminate regrets and self-recrimination that typically accompany second-guessing. The idea about this week’s blog is more about reflecting on and making our first guesses ones about which we feel good so that we don’t need to second-guess.

I invite you to consider how second-guessing impacts you and how you can consider ways to pre-empt unnecessary second-guessing. To respond to this line of inquiry please consider a present or past dispute in which you are second-guessing or did second-guess what you said or did:

  • What are you second-guessing or did you second-guess?
  • For what reasons?
  • What motivated your first guess (being what you said or did that you are now doubting)?
  • What feelings are/were you experiencing about what you said or did?
  • What feelings do you prefer to have after a conflict?
  • What do you think will help ensure the feelings you prefer – next time you are in a conflict?
  • How does your second-guessing help you with the particular dispute you have in mind? How does it hurt you?
  • How does second-guessing hurt the other person?
  • When you hear someone second-guessing, what do you perceive as the pros and cons of doing so?
  • How may you make a first guess one you can stand by?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Second-Guessing | Leave a comment

Conflict Jitters

When we expect that an interaction is likely to be contentious, the chances are that many of us get the jitters.  We worry about what the other person may say or do, how we will cope, whether things will get out of hand and other possible reactions. Often the reasons for these jitters do not have a basis in reality. However, previous experiences, others’ narratives about what has happened to them in like circumstances and a wide range of fears may preoccupy us and lead us to feel unsettled, worried and anxious. Obviously, such jitter-causing stimuli get in the way of effectively engaging in conflict. It may be why some people avoid interactions that have the potential for being discordant.

To alleviate the jitters it helps to step back as much as possible before engaging in an interaction about which we feel jittery. The following questions help to facilitate reflections on situations such as this. Considering a situation that is giving you the jitters will provide some perspective as you answer them:

  • About what specifically are you experiencing the jitters?
  • How do you describe what you are feeling when you have the jitters?
  • What reasons do you get the jitters?
  • What fears to you have about this particular situation and/or the other person and/or about yourself?
  • How realistic are the fears, rating each on a scale of 1 to 5, 5 being absolutely realistic and 1 being not realistic at all?
  • What feelings would you like to have to replace the jitters?
  • How are the jitters helping you manage the situation effectively? How are the jitters not helping you?
  • How else may you look at this situation to help reduce the jitters?
  • What else may work to reduce the jitters?
  • When you are in a place that the jitters won’t interfere with how you proceed, what will be especially different?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Emotions in Conflict, Fears, Seeing Ourselves | Leave a comment

Picking Fights

Sometimes we get into a cranky mood for no apparent reason.  Other times we get there because we have onerous things on our minds or we feel hurt by someone’s actions or words. Other times, obligations cause us stress and weigh us down. These and other types of happenings that occur in our daily lives will contribute to a state of mind and heart that can negatively affect us and those around us. In these sorts of moods, we may be more apt to pick fights or be more vulnerable and sensitive to others’ comments and actions. We may judge and find fault more easily than usual and take out our emotions about other things on the person who becomes the target of our disposition. We displace what we are experiencing. We misplace our feelings.

There is something deliberate about ‘picking’ our fights and this resonates with the notion of choice. We are able to choose not to fight, which is always an important message to tell ourselves.

This blog is about questions that help to examine what’s happening for us when we find ourselves picking fights. Consider a situation in which you experience(d) the weight of life’s events that is having an impact on you and that have an impact on unrelated things going on to answer these questions:

  • What is going on for you when you think about the person who is irritating you right now? (That is, what are you thinking and feeling?)
  • How would you describe the mood you are experiencing about what is occurring?
  • In what ways is the situation, dynamic and/or person similar to other situations you have experienced?
  • How is it different?
  • What reasons do you feel the necessity to confront the other person who is currently provoking you, if you do?
  • If not considering it a necessity to confront the person, what is motivating your feelings most right now? What are those feelings?
  • What else are you feeling disharmony about at this time?
  • What may you be displacing that has more to do with that person or situation than this one?
  • What outcome do you want about what’s happening?
  • Since you have a choice about whether to pick a fight, what other choices do you have?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Blame, Choice in Conflict | 8 Comments