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Post-Conflict Guilt

After a conflict, some of us experience a sense of guilt. We may realize we contributed to the discord by saying or doing something that we know offended the other person. We may have been insulting. We may have not told the truth. We may have retaliated, gossiped, or acted in our self-interest – to the other person’s detriment. These and other actions may haunt us after the conflict and lead to continuing self-blame.

According to Wikipedia, the term guilt “is a cognitive or an emotional experience that occurs when a person realizes or believes—accurately or not—that he or she has compromised his or her own standards of conduct or has violated a moral standard, and bears significant responsibility for that violation. It is closely related to the concept of remorse.”

Lots of things happen when we experience guilt about a situation. For instance, we carry around our negative emotions and feel badly for extended periods. We continually berate ourselves. Some of us try to compensate for what happened by being overly solicitous and make efforts to get back into the other person’s good graces. Some of us apologize before we (or the other person) are ready. We may over-explain or try to excuse ourselves and attempt to make up for what we said or did in other ways.

If you feel guilty about a situation that occurred, this week’s ConflictMastery™ Quest(ions) blog will hopefully help you find your way through it:

  • About what are you experiencing guilt?
  • What other words describe your feelings of guilt?
  • How does the concept of guilt – according to the above overview and definition – apply to your experience in this conflict situation, if it does?
  • What would you do or say differently if you had a chance to redo the interaction that occurred?
  • What do you think you would achieve by doing so – that you did not the first time?
  • What precluded you from doing that at the time?
  • What could you do to feel less guilty that would also be effective, in some way, for the other person?
  • In what ways would it work for you? How would it be more effective for the other person?
  • Going forward, what do you think you will do differently to preclude feelings of guilt?
  • What learning or insights have you gained from your answers to this week’s blog?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Emotions in Conflict, Reactions | Leave a comment

Sticks and Stones May Break My Bones

Do you remember the expression “sticks and stones may break my bones but names will never hurt me”? If so, you may also recall, as I do, that it was (and may still be) a stock response to verbal bullying in grade school playgrounds. The meaning is evident and is simply described by one resource as follows: “A response to an insult, implying that ‘You might be able to hurt me by physical force but not by insults’.” Apparently, the earliest use of this expression is from an American periodical, The Christian Recorder (March 1862), which further added to this adage – by way of explanation: “True courage consists in doing what is right, despite the jeers and sneers of our companions.”

The phrase “sticks and stones may break my bones but names will never hurt me” has no doubt been superseded by more current streetwise comebacks. Though we often consider such techniques as ones that children use, adults also employ jeers, insults, sneers, or name-calling (see a previous blog called Name-Calling) and despite the notion that names (read also: jeers, insults, etc.) do not hurt, they do. They also serve to polarize and create a power imbalance that precludes effective conflict engagement and communications. Names, jeers, and insults initiate and perpetuate conflict in ways that can leave indelible marks by echoing indefinitely in the ears of those on the receiving end.

Not to condone taunts such as those described above, I have wondered what compels their use. It may be that people who employ these and other such methods never learned more constructive ways of managing themselves and others. Perhaps, they have run out of other ways to cope, defend, or express themselves in response to the emotional pain they are experiencing. It may be they learned such techniques from bullying role models. They could have found such methods give them a sense of power or compensates for their insecurities. These thoughts on why such techniques are used do not make them acceptable or excusable. Rather, they are meant to help understand the drivers that motivate the use of these methods and considerations for those to whom they are directed.

Today’s ConflictMastery™ Quest(ions) blog asks readers who tend to jeer, insult, sneer, or name-call in conflict and those who are the brunt of such techniques, to consider situations when either or both occurred.

  • In a conflict situation in which you have sneered, jeered, insulted the other person, called her or him names, etc., what specific technique(s) did you use? What did you specifically say or do?
  • What motivated you to use that technique/those techniques?
  • What were you aiming to achieve by doing so? What did you accomplish? What did you not achieve?
  • Under what circumstances, in general, do you find yourself using the technique(s) you referred to in your answer to the first question?
  • What conflict masterful technique(s), in general, may work more effectively if you want to learn new methods in the circumstances you described?
  • Considering a situation when someone has name-called, sneered, jeered, or insulted you in a conflict, what did she or he specifically say?
  • What do you think compelled her or him to say or do that?
  • What did you say or do in response?
  • How did that work? How did it not work?
  • What other response do you think may have worked better now that you think about it?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Metaphors, Reactions | Leave a comment

Speaking Your Mind

The expression on today’s blog – speaking your mind – means saying exactly what we think regardless of whether or not others will agree. The idea of doing so comes with boundaries for some of us, and we may not say exactly what is on our mind whether or not others will agree. That may be only one reason. Other reasons have to do with a fear of conflict and associated challenges discussed in a number of previous blogs. What other reasons occur to you?

A little anecdote about truth-telling occurred to me as I was focusing on this topic. I value honesty and try my best to live my life with truths. Some years ago I read a newspaper article entitled “Lie to me a Little” and I smiled then, and as I recall it, because in that article the author wrote about an interpersonal conflict and how she had wished the other person had not been so “brutally honest”.

One of the author’s points in that article was essentially that some messages can be conveyed without stating the full truth and that honesty is not always the best policy. That is, the writer of that article asked readers to consider whether it is necessary at all times to be totally honest, and that it may be a good idea to “lie a little” rather than risk causing hurt that is potentially irreparable. The writer qualified her comments by stating that there may be a necessity, at times – but not all the time – to say things “in all honesty” even though they hurt.

Speaking our minds may be considered an honest act and works for those of us who believe it is important to state what we believe and perceive and take the risks that go along with doing so. An important consideration to add is how we do so. Others of us might advocate censoring what is on our minds and saying only what we think is important to get our points across and that may not be totally honest. And then, there are others of us who do not disclose much of what we really want to convey in hopes we are heard in any case.

Considering situations when you have not spoken your mind or when someone has not done so to you, these ConflictMastery™ Quest(ions) may help to explore your sensibilities about this topic:

  • Generally-speaking, under what circumstances do you not speak your mind?
  • Considering one situation when you did not speak your mind, why did you choose not to?
  • What positive outcomes resulted for you from not doing so? What were not so positive outcomes for you?
  • What positive outcomes occurred for the other person by you not speaking your mind?
  • What opportunities may you have missed by not speaking your mind?
  • Generally-speaking, what, for you, are the most compelling reasons for speaking your mind?
  • When you have done so, what positive things have happened on two of those occasions? What not so positive things occurred?
  • When you discover others have not spoken their mind to you – by being totally honest – what do you think or feel about that?
  • Considering one of those situations, what different results may there have been if the other person had spoken their mind – by being totally honest?
  • What have you learned over time about the optimum ways to speak your mind (by your experience, observing others, etc.)?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Reactions | Leave a comment

Do Not Cut Off Your Nose to Spite Your Face

I always smile when I hear the expression titled in this week’s blog. It is meaty with metaphor and meaning. I first learned it many years ago. It was during a conflict that a friend was describing and wondering what to do about it. Another of our friends said, “Whatever you do, don’t cut off your nose to spite your face.” I got what it meant within the context of what was being shared and the friend in conflict conducted himself accordingly. I have used this expression many times since – whenever I hear others intending to retaliate out of spite.

That fact is that what happens to some of us during a conflict is that we say or do something to hurt the other person because of our own feelings of hurt, betrayal, disappointment, and other emotions. We may seek retaliation or revenge and not always be fully conscious of doing so. Or, we may be aware and purposely act out of spite. In any case, it is not always clear what motivates our reactions. Perhaps we act out of a sense of despair that we are not being heard or the pain we are experiencing brings out such a reaction. Maybe there is a mean streak that shows sometimes when a dynamic is very hurtful.

It was not until recently that I looked up the meaning of the expression “do not cut off your nose to spite your face”. In keeping with the above discussion, it essentially refers to disadvantaging ourselves in order to do harm to an adversary. As to the origin of this phrase, the precise wording ‘cut off your nose to spite your face’ does not appear in print until the 18th century. Versions of proverbs that mean much the same thing date back to the Tudor era. Then, Grose’s 1796 edition of the Classical Dictionary of the Vulgar Tongue (love that title!) reflected the current form in this sentence: “He cut off his nose to be revenged of his face. Said of one who, to be revenged on his neighbour, has materially injured himself.”

If you have found yourself taking out something on another person to your disadvantage – that is, cutting off your nose to spite your face – this week’s ConflictMastery™ Quest(ions) blog may help you explore this tendency:

  • Considering a situation in which you acted out of spite to your detriment, what did you do or say?
  • What compelled you to take the action(s) or say the words you did?
  • What sorts of things occurred as a consequence of your actions – for you? For the other person?
  • Using the metaphor of cutting off your nose to spite your face, what does your nose represent in that situation?
  • What else did you figuratively or literally cut off besides your nose?
  • What does your face represent in this situation?
  • How was that spited by your actions?
  • What are you thinking now about the situation that you weren’t thinking about at the time?
  • What would you like to do differently in the future when the inclination to spite another person arises?
  • How will your face be when you don’t cut off your nose to spite your face?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Metaphors, Reactions | 8 Comments

The Upper Hand in Conflict

When we are competitive, like in interpersonal conflict, we tend to be positional and it is evident we are determined to be the winner. This essentially describes the need to be dominant and fits into today’s blog topic – about getting the upper hand.

There are various suggested origins of this expression. Prominent amongst those is that the phrase originated in American playgrounds, in the way that children select sides for impromptu baseball games. You likely know the method in which one team captain grabs the bat at the bottom. Then the other captain takes hold above the first’s hand and they progress hand over hand along the bat until the top is reached. The one left holding the bat at the top has the ‘upper hand’ and gets first choice of player for their team.

Another theory is that the person whose hand is uppermost when a couple hold hands literally ‘takes the upper hand’ and is the dominant partner. The earliest citations of the phrase, which predate this one and the one mentioned above, put the emphasis on ‘upper’ rather than ‘hand’, indicating that ‘upper hand’ means being higher in social status.

Modern day meaning seems to reflect the circumstance when one or both people in conflict strive to gain something over the other person. Not surprisingly, this can be detrimental to the situation and the relationship. Some would say there really is no winner when it comes from a need for power, to be right, to make the other person wrong or a loser, to put him or her down, or other reasons of this nature.

This week’s ConflictMastery™ Quest(ions) blog invites those who fight to gain an ‘upper hand’ in a conflict to explore your reasons for doing so:

  • What would having the upper hand be in a specific conflict situation you have in mind? Or, considering a past one when you fought to get the upper hand, what did having the upper hand mean?
  • What outcome was intended or do you intend?
  • How does (did) having the upper hand help you to achieve that?
  • Why is (was) that important to you?
  • If you get (got) the upper hand, how do you describe what the other person gets (got)?
  • What does (did) that mean to her or him?
  • If the other person gets (got) the upper hand, how would it be (was it) for you? Why?
  • If you wanted things to be ‘even-handed’ between you two regarding the conflict, what would that look like?
  • How would an even-handed outcome change (have changed) things for you? For the other person?
  • Where are you at right now as you think about this matter of getting the upper hand?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Metaphors, Power in Conflict | 4 Comments