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Who Are You When in Conflict?

It happens sometimes that we lose track of ourselves when in conflict. We may find we turn into someone who doesn’t even resemble who we usually are and how we interact. We may become an angry parent, a petulant child, a dogmatic teacher, a judge or other personas that reflect a different somebody than we want to be.

Our changing personality – if and when it appears – may emerge because we are overly stressed and upset, hurt, frightened, overwhelmed, not getting our point across, or not getting what we want. At these times we may default to bad habits we have tried to change or ones we use to get our way. Whatever propels us to act and communicate in ways that seem surreal, we know at some level of awareness we have stepped out of ourselves. We might say to ourselves, “I just heard someone say such hurtful things and I think the words came out of my mouth!”

This week’s blog invites readers to consider who you want to be when in conflict and who you become – if you lose track of yourself.

  • Who are you when in conflict that reflects the person you don’t want to be?
  • What motivates you to be that person?
  • How do you experience your being at these times?
  • Under what circumstances are you the person you don’t want to be?
  • Who are you when in conflict that reflects the person you want to be?
  • What motivates you to be so?
  • How do you experience your being at these times?
  • Under what circumstances are you the person you want to be when in conflict?
  • What power do you lose when you are not the person you want to be?
  • What does that mean for the conflict (your answer to the last question)?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Conflict Coaching, Reactions, Seeing Ourselves | Leave a comment

Pointing Fingers

When we talk about pointing fingers at others (when in conflict) it is typically in the context of blaming them for something. It could be that their words or deeds offended us or got us into trouble. It may be because we didn’t get what we wanted and we suspect the other person’s motives. Or, it may be that we are passing on fault that we own or share.

These and other blame-type scenarios commonly arise in interpersonal conflict and remind me of a great Hindu proverb: “Whenever you point your finger at someone, you have three pointed at yourself”. If I bring this proverb to mind when I begin to find fault, it actually reduces the tendency to blame and urges me to look at how I contributed to the discord.

This week’s blog invites you to consider that possibility regarding a situation in which you are pointing or pointed a finger at someone. The verbs of the questions are in the present tense, but if the conflict that comes to mind already occurred just change the verbs to the past tense where relevant.

  • What is the conflict about?
  • For what are you pointing your finger at the other person?
  • What more particularly makes that thing (those things) that the other person said or did particularly disconcerting for you?
  • What specific message or messages is your finger-pointing meant to convey?
  • What message or messages do you think the other person is receiving, if different from your answer to the previous question?
  • What do you think the three messages are on each of the fingers pointing back at you that reflect the other person’s views about your contribution to the dispute?
  • What are you willing to take responsibility for in this dispute?
  • What specifically would you do differently if you had the chance to be in this conflict again?
  • What message(s) would you like to convey to the other person now that you have thought about this?
  • What does your answer to the previous question mean with respect to what you learned in this situation?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Blame, Conflict Coaching | Leave a comment

Hair Trigger Temper

You may have heard the phrase hair trigger temper referring to someone who reacts strongly when angry. As an adjective hair trigger has been described to mean “easily activated or set off; reacting immediately to the slightest provocation or cause”.

As a noun hair trigger refers to “a trigger that allows the firing mechanism of a firearm to be operated by very slight pressure”. According to www.dictionary.com the origin dates back to 1830 and a reference to a secondary trigger in a firearm which sprung free a mechanism which, when set, allowed the main trigger to be released by very slight force. The figurative term reportedly began to be used by 1841.

This topic, as it relates to conflict, reminds me of a recent ConflictMastery™ Quest(ions) blog on Walking on Eggshells, as I think we tend to proceed cautiously and carefully around people who we fear have a hair trigger temper. As in the discussion on the previous blog, we tend to give a lot of power to the person who demonstrates anger dramatically. What is more, the apparent lack of impulse control and ability to regulate emotions demonstrated by hair trigger responses are off-putting and fear-provoking for many of us.

This week’s ConflictMastery™ Quest(ions) blog explores the expression hair trigger temper and if you have been known as having this, or react to someone who does, see if these questions work for you.

  • If you have been known to have a hair trigger temper, under what circumstances does that occur?
  • What is it about those circumstances that leads to your strong reaction?
  • How do you describe your reaction?
  • How does your reaction affect others?
  • How does being reactive in this way work for you? How does it not work for you?
  • When others demonstrate a hair trigger temper how does that affect you?
  • What power do you think you give people who react that way?
  • Thinking about a situation when the other person had a hair trigger temper, what did you want to say that you did not?
  • What compassion, if any, did you feel for the other person? What did you feel for yourself?
  • In general, how would you prefer to respond when you are around people with hair trigger tempers?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Conflict Coaching, Emotions in Conflict | Leave a comment

Expectations and Conflict

One of the things that can lead to conflict has to do with unmet expectations. For instance, we had hoped that another person would have said or done something that reflects their care and concern for us; they excluded us from a gathering or decision; they had something we wanted and knew it was important to us; or they didn’t provide their support or were unreliable about a matter. These and other examples of having expectations work both ways, of course, and we could have let someone else down in some way too – resulting in conflict.

I don’t think it is easy to identify our expectations until we realize they have not been met. When we experience hurt and disappointment at these times what we needed from the other person often becomes clearer but the feelings we have about what occurred can be pervasive and challenging to manage when conflict evolves.

This week’s ConflictMastery™ Quest(ions) blog invites you to consider unmet expectations in a conflict in your life.

  • As you consider a current or past conflict, what do you think led to its evolution?
  • What may the other person answer to this same question?
  • What specific expectations did you have of the other person prior to the conflict that if she or he met them things would not have turned problematic?
  • What have you told the other person about those expectations (your answer to the previous question)?
  • What might her or his expectations have been of you prior to things evolving?
  • What, if anything, did the other person share with you before the conflict evolved regarding her or his expectations?
  • What was the outcome of the conflict?
  • What are your expectations, if any, of the person since the conflict? What else is unresolved for you, if anything?
  • What may the other person’s expectations be of you since the conflict, if any? What might be unresolved for her or him, if anything?
  • What would have been different if you didn’t have expectations of the other person before or during the conflict? What would be different now if you didn’t have further expectations of her or him?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Conflict Coaching, Reactions | Leave a comment

Sweeping Things Under the Rug

One way of coping with conflict is to sweep things under the rug. As you likely know, this metaphor refers to ignoring problems rather than facing and managing them. One idiomatic definition consistent with this from Wiktionary is “To conceal a problem expediently, rather than remedy it thoroughly.” Sometimes the tendency to sweep things under the rug comes with the hope that what is concealed will remain undiscovered.

Why do any of us sweep things under the rug? It may be because the truth is too painful to bear, or we fear the other person’s reaction and the consequences, or we hope things can be resolved without raising the issue. Maybe we perceive that what we are hiding is irrelevant and inconsequential. Or, it may be the elephant in the room.

For whatever reason we or others sweep things under the rug it is not likely that things get fully reconciled in a conflict when this happens. It also happens that what gets swept under often starts to seep out or appears as a lump under the idiomatic carpet. If you are sweeping things under the rug about a conflict or a potential one, this week’s ConflictMastery™ Quest(ions) will help explore the concept.

  • What is the specific situation in which you are sweeping things under the rug?
  • What are you sweeping under the rug?
  • Why are you doing so?
  • What is your biggest concern regarding those reasons (your answer(s) to the previous question)?
  • What does the rug represent?
  • What is there to be gained by sweeping the thing(s) you identified under the rug?
  • What is there to be lost by doing so? What is to be gained?
  • How is or are the thing(s) you are sweeping under the rug likely to reveal itself or themselves, in any case?
  • What would it take for you to face and manage the thing(s) you are tending to conceal in this conflict?
  • What is the best case scenario if you do not sweep things under the rug? How might you make that happen?

What other ConflictMastery™ Quest(ions) may you add here?

Posted in Conflict Coaching, Metaphors | Leave a comment