The expression thinking ‘outside of the box’ typically relates to being creative about ideas – like stepping outside of enclosed lines that constrain thinking. When the concept comes up in the conflict management context, it occurs when people in dispute … Continue reading
Many of us think we have to win disagreements – that we have to be and be seen as right and that the other person is wrong and has to concede to our viewpoint. The competitive underpinnings to this approach … Continue reading
It is strange to imagine what we look like when we are in conflict. We don’t get to be a spectator and observe ourselves, though on reflection we may be able to describe our demeanour, the look on our face, … Continue reading
Let’s face it, we sometimes spend needless time in blame mode about our interpersonal disputes. Just think of all the energy we put out! I’m not always sure what compels blame. Are we trying to take attention away from our … Continue reading
When it comes to the wide range of changes that can occur in our professional and personal lives, anything that shifts the status quo – negative or positive – is known to exacerbate feelings of insecurity, vulnerability and other emotions. … Continue reading