Conflict mastery is not only about engaging effectively in a conflict once it has evolved. It also entails picking up ‘vibrations’ that may signal dissension with or from another person and addressing the dynamic at the time. It is a … Continue reading
Preparing to respond to another person’s initiation of a conflict conversation can be an art and science, just as it is when we are the initiator. You may not have thought of conflict conversations as being either an art or … Continue reading
One of the things that happens after interpersonal conflict is that some of us bear a grudge. We continue to hold onto negative feelings about the other person and may do so for a protracted period of time. We may … Continue reading
Even though we know that name-calling sounds infantile, sometimes in the heat of anger, we realize we have resorted to blaming with words that hurt, or the other person is verbally attacking us. Unfortunately, the sentiments experienced in these words … Continue reading
Habits we use when it comes to interpersonal conflicts are like other habits that we come to repeat without much thought. They are rote behaviours that reflect what we have learned about how to cope with situations. Conflict habits have … Continue reading