What happens to many of us in the heat of an argument, is that we don’t consider the aftermath. One of the consequences of our actions and words or those of the other person is that we cannot easily undo … Continue reading
It often happens that the more positional we are about an issue in dispute, the more stuck we are about discussing the matter – much less reconciling matters. Our ability to negotiate, discuss and make amends deteriorates at these times … Continue reading
When other people provoke us, our perceptions of what is happening sometimes tends to be distorted. Typically, the more egregious the exchange and the angrier we become, the more negative our perspectives are. It seems that once we are irritated … Continue reading
Conflict mastery is not only about engaging effectively in a conflict once it has evolved. It also entails picking up ‘vibrations’ that may signal dissension with or from another person and addressing the dynamic at the time. It is a … Continue reading
Preparing to respond to another person’s initiation of a conflict conversation can be an art and science, just as it is when we are the initiator. You may not have thought of conflict conversations as being either an art or … Continue reading