One of the things that happens when we are masterful in conflict is we not only listen carefully and thoughtfully to what is being said and felt. We are also willing to be curious and hear what is going on … Continue reading
As soon as we begin to react to someone who provokes us there are options about how to proceed. One of those is to give the person the benefit of the doubt. This expression apparently refers to the legal phrase … Continue reading
Our perceptions of what actually occurred in a dispute are not all that reliable in the aftermath of hurtful interactions. Our emotional experiences of conflict have a huge impact on us and one of the results is that our perspective … Continue reading
Sometimes during conflict we lose our confidence and composure. We may become plagued with self-doubt and feel we are not able to stand up for ourselves. We back down at these times and give in to the other person. We … Continue reading