For many of us when a conflict is ostensibly over there are residual feelings and emotions. I have referred to these in previous blogs as the remnants from past conflicts that shroud future conflicts when our feelings and/or the issues … Continue reading
It often seems that phrases like, “settle down”, “just calm yourself”, “you don’t need to get upset”, etc. lead to increased defensiveness and other negative reactions, rather than less, as the speaker likely hoped. Hushing hand gestures result in the … Continue reading