When we’re in conflict, there are many decisions to be made during and after it is over. Even when we anticipate dissension, there are decisions to make about how to effectively engage in the interaction. Our ability to make any … Continue reading
When emotions prevail during interpersonal conflict, many of us cannot easily think ahead to what we want as an outcome. If we acknowledge that possibility, we may do some preparatory work before we initiate a potentially conflictual discussion or get … Continue reading