‘Clash and dash’ is one way of managing conflict. It refers to the act of fighting, asserting our view, not listening, and quickly taking ourselves out of the interaction. If we choose to clash and dash we leave no room … Continue reading
One cause of conflict is when someone tries to assert power over another. This phenomenon occurs in organizations, families, friendships, and relationships of all sorts. Sometimes power is perceived and not real. In either case, we often interact according to … Continue reading
Ill-managed conflict costs organizations in many ways besides the expense of litigation and related claims. Other costs include the loss of productivity, morale, motivation, creative thinking, decision-making, jobs, time, energy, reputation, health, personal and professional relationships, and so on. Well-managed … Continue reading
Once we become provoked in an interpersonal conflict our minds tend to become muddled with thoughts that are not always productive. We lose clarity about what is happening and often begin to fabricate the story going on between us. We … Continue reading
When some of us get into a conflict we become louder, more assertive and more talkative. We may interrupt, swear, call names and use these and other techniques to prove we are right. It appears, at times, that such ways … Continue reading