When we’re in conflict, there are many decisions to be made during and after it is over. Even when we anticipate dissension, there are decisions to make about how to effectively engage in the interaction. Our ability to make any … Continue reading
Preparing to respond to another person’s initiation of a conflict conversation can be an art and science, just as it is when we are the initiator. You may not have thought of conflict conversations as being either an art or … Continue reading
Even though we know that name-calling sounds infantile, sometimes in the heat of anger, we realize we have resorted to blaming with words that hurt, or the other person is verbally attacking us. Unfortunately, the sentiments experienced in these words … Continue reading
Habits we use when it comes to interpersonal conflicts are like other habits that we come to repeat without much thought. They are rote behaviours that reflect what we have learned about how to cope with situations. Conflict habits have … Continue reading
We are not typically aware of our body language when we are in conflict. It is especially likely at these times in fact, that we lose touch with how we come across. We are generally not conscious of what we … Continue reading