Sometimes we react to a perceived offence without considering that the other person’s intention may not be what we think. Rather, we attribute negative motives and respond impulsively. We are careless and it appears we could care less. If you … Continue reading
‘Clash and dash’ is one way of managing conflict. It refers to the act of fighting, asserting our view, not listening, and quickly taking ourselves out of the interaction. If we choose to clash and dash we leave no room … Continue reading
One cause of conflict is when someone tries to assert power over another. This phenomenon occurs in organizations, families, friendships, and relationships of all sorts. Sometimes power is perceived and not real. In either case, we often interact according to … Continue reading
Ill-managed conflict costs organizations in many ways besides the expense of litigation and related claims. Other costs include the loss of productivity, morale, motivation, creative thinking, decision-making, jobs, time, energy, reputation, health, personal and professional relationships, and so on. Well-managed … Continue reading
Once we become provoked in an interpersonal conflict our minds tend to become muddled with thoughts that are not always productive. We lose clarity about what is happening and often begin to fabricate the story going on between us. We … Continue reading