art work by John Ceprano
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The Cost of Organizational Conflict

Ill-managed conflict costs organizations in many ways besides the expense of litigation and related claims. Other costs include the loss of productivity, morale, motivation, creative thinking, decision-making, jobs, time, energy, reputation, health, personal and professional relationships, and so on. Well-managed conflict, on the other hand, leads to results that justify the importance and need for effective conflict management systems and processes.

What may you do differently to help lower the high cost of conflict in your organization?

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