As you know, last week’s ConflictMastery™ Quest(ions) blog was entitled “Apologizing” and specifically what constitutes an effective apology. This week’s blog asks more and different questions about making apologies. Doing so can be challenging for some of us – depending … Continue reading
It often happens after an interpersonal dispute that one or both people apologize for something said or done that upset the other person. We may realize our actions were not warranted or that we said something that hurt the other … Continue reading