Change the Questions
When in conflict we often ask questions that serve no useful purpose. Some examples are: Why did you do that? What’s wrong with you? Who do you think you are? I don’t know what answers we actually expect the other person to provide, and more often than not, our questions are rhetorical, blameful and hurtful.
What questions might you ask that more effectively invite answers to help you understand the situation and other person?
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