In the midst of conflict, it is common to feel confused – wondering what is happening and why, experiencing mixed emotions, feeling out of control or immobilized, and so on. At these times, we often don’t have a sense of what to do or what to say. Since our confusion obviously interferes with our ability to think clearly, we may tend to act and react on emotions. The outcome we want, how to get there, and how to manage our emotions are muddled in our hearts and brains.
Since we are in fight, flight, or freeze mode once we have been provoked, whichever state we are in informs how we proceed. Though we may gain some distance to be able to think things out, it doesn’t usually feel as though we have a choice. These ConflictMastery™ Quest(ions) may help us through the confusion during these moments:
What other ConflictMastery™ Quest(ions) may you add here?