In an effort to not offend others, some of us say things indirectly hoping the message will be heard. It doesn’t always work and for many, can be a destructive communication that serves no purpose other than to cause undue … Continue reading
Sometimes we say “I’m sorry” immediately after realizing we offended another person. It sort of slips out almost in the same sentence as the statement or deed that hurt someone. What happens for many is that such a quick apology … Continue reading
A ‘hot button’ for some of us is when people act aloof – defined by the Conflict Dynamics Profile as “people who isolate themselves, do not seek input from others or are hard to approach”. When this happens we may also … Continue reading
Sometimes people who strive to become more conflict intelligent ask something to the effect: “What happens if I change and manage conflict effectively, but the other person still wants to battle it out like we used to?” How might you … Continue reading
We often think of being in conflict as a situation in which we and another person are at odds. However, we may be provoked by the other person and not let her or him know. We are still in conflict … Continue reading