The expression thinking ‘outside of the box’ typically relates to being creative about ideas – like stepping outside of enclosed lines that constrain thinking. When the concept comes up in the conflict management context, it occurs when people in dispute … Continue reading
Even when we are aware that we aren’t helping matters, many of us still repeat our habitual and unproductive ways of reacting when we are in conflict. Contrary to what some believe, most of us have choices about how we … Continue reading