“The right word may be effective but no word was ever as effective as a rightly timed pause.” Mark Twain
I like this quote a lot. It is a reminder to me that we are “at choice” when it comes to when and how we engage in conflict. That is, often the best response when someone upsets us with things they say or do is to take a “rightly timed pause”. This week’s Conflict Mastery Quest(ions) blog invites you to consider when and how to use pauses.
Let’s consider the definition first. Dictionary-wise there are several definitions and I’ll refer to this one: “a temporary stop or rest, especially in speech or action”.
This way of describing pause is relevant to the point of this blog because it implies intention, choice and emotional regulation – three important ingredients of effective conflict management. The trick is, of course, to learn to stop ourselves when we are triggered and usually react to our detriment. At these times, we often go too quickly to blame, to defensiveness, and to other responses that do not help the situation.
If you tend to react, consider the questions below by bringing to mind a specific dispute in which you reacted without pausing.