CINERGY Accredited Trainers And Coach Mentors
Please contact us if you are interested in becoming one of our CINERGY accredited trainers or coach-mentors.
CINERGY Accredited Trainers (alphabetical order)
Lucille Boettger
Lucille has extensive experience as a mediator, conflict coach, facilitator and trainer. Based in Ottawa, Canada she has completed the CINERGY Introductory and Advanced Conflict Coaching Workshops. Lucille brings compassion and a non-judgemental approach to all her work and interactions. She has a keen ability to remain present and provide insightful feedback as a coach-mentor. Lucille is one of our bilingual (French and English) coach-mentors and trainers. Lucille is the Manager of Client Services for CINERGY.
Lynora Brooke
Lynora brings an extensive background in mentoring, leadership coaching, facilitation, workplace mediation and training to her role as a CINERGY Accredited Trainer for Resolution Institute. Based in Australia, Lynora has trained hundreds of people in the CINERGY coaching model, conducted a multitude of CINERGY conflict management coaching sessions with corporate, private and government clients, and witnessed how powerfully the model positively impacts peoples’ lives. With an approachable, adaptable, humourous, yet pragmatic training style, Lynora is passionate about empowering workshop participants to realize their potential, improve their own conflict competency, and learn to support others to embrace conflict more effectively using the CINERGY model.
Sharad Kerur
Based in Toronto, Ontario, Canada, Sharad is a certified CINERGY Conflict Management Coach, Trainer and Coach-Mentor, a trained Personal & Business Coach, and a certified Conflict Dynamics Profile practitioner. He is also a qualified mediator, a certified workplace fairness analyst, and instructor in the areas of navigating conflict relationships and difficult conversations. Sharad strongly supports the concept of self-determination. He believes that the best goals and plans for action come directly from the client, and that partnering with them in the development of their awareness and insights are key coaching fundamentals. Likewise, Sharad sees his role as trainer and coach-mentor as a partnering relationship in which he supports participants’ learning these and other important coaching concepts.
Terry McCarthy
Based in Ottawa, Canada, Terry is a Small Claims Court Judge, lawyer, mediator, dispute resolution consultant and coach, who brings a strong background in adult learning techniques to his role as a CINERGY Accredited Trainer. A gifted trainer and coach, Terry is well known for his supportive, patient and respectful manner of imparting knowledge and providing feedback that facilitates workshop participants’ learning.
Catherine O’Connell
Based in Dublin, Ireland, Catherine is a qualified and experienced mediator, facilitator, Enneagram consultant and conflict management coach. She also has many years experience in HR Management. Catherine has completed both the Introductory and Advanced CINERGY conflict management coaching workshops. Her energy, humor, generosity of spirit and caring are evident to all who observe Catherine in her work.
Mary Lou O’Kennedy
Mary Lou is a graduate of the Introductory and Advanced CINERGY Conflict Management Coaching Workshops. She joins the CINERGY team of accredited trainers, from Wexford, Ireland. With a background in mediation, conflict management consultancy, conflict management coaching and training to corporate and private clients. With over 20 years previous experience in the management of people in not-for-profit companies and private enterprise, Mary Lou sees the value in the practical tools and skills developed by those who engage in conflict management coaching. Mary Lou is an enthusiastic trainer known for her calm and sensitive manner in engaging and empowering participants’ learning.
Franca Petrone
Franca has extensive experience as a trainer, mediator, conflict management coach and restorative engagement facilitator. Based in South Australia, she uses CINERGY conflict management coaching to support clients in developing their conflict management competence and confidence and achieving their goals. As a coach-mentor Franca is compassionate and understanding. She encourages workshop participants to build on their existing skills and strengths to develop as coaches. Franca continues to be delighted at the power and simplicity of the CINERGY conflict management coaching model and the insights, shifts and transformations she has the privilege to witness.
Patricia “Pattie” Porter, Associate Certified Coach (ACC)
Based in San Antonio, Texas, Pattie is a licensed clinical social worker and a highly experienced conflict management consultant, mediator, trainer and graphic facilitator. She has completed the CINERGY Introductory and Advanced Conflict Coaching Workshops and is a CINERGY Certified Advanced Conflict Coach. Pattie brings her characteristic warmth, engaging manner and compassion to the team of CINERGY Accredited Trainers. She cares deeply about participants’ learning and aims to ensure they experience the magic of the CINERGY process.
Mary Rafferty
Mary is a graduate of both CINERGY’s Introductory and Advanced programs and an Accredited Trainer, who has been using the CINERGY conflict management coaching model in her work since 2006. Based in Co.Leitrim, Ireland, Mary is an accredited mediator specializing in workplace conflict. She brings her experience in both education and social work to her coaching and mentoring with her clear and firm yet insightful feedback. These skills together with Mary’s sensitivity and respectful approach are always appreciated by workshop participants.
Heidi Ruppert
Based in Ottawa, Canada, Heidi is a lawyer, mediator, conflict management consultant, trainer, facilitator and coach, who demonstrates superb skills in her role as a CINERGY Accredited Trainer. She is a graduate of the CINERGY Introductory and Advanced Conflict Coaching Workshops. At all times, Heidi can be counted on for her insights, engaging sense of humour and caring. Her brilliant and articulate way of sharing knowledge and supporting people in their learning, is constantly and consistently acknowledged by participants in the CINERGY workshops.
Noelene Salmon
Based in Sydney Australia, Noelene has 20 years’ experience in senior Human Resources and Industrial Relations and for the last 10 years has focused on ADR as a CINERGY Conflict Management Coach, Facilitator and Mediator. She has worked extensively in government and introduced ADR and workplace training programs based on the CINERGY model. Noelene has a passion for coaching and mediation inspired by the transformation these processes provide for clients and teams in conflict and distress. She has a warm and empathetic style sharpened by insight and softened by humour.
Rho Sandberg, Master Certified Coach (MCC)
Rho Sandberg is an organisational and leadership development consultant, conflict coach, facilitator and mediator based in Melbourne, Australia. She is passionate about fostering conflict leadership within organisations and has a keen interest in the relationship between organisational culture and patterns of workplace conflict. Rho strongly supports experiential learning and shares her expertise in a generous and caring manner.
CINERGY Accredited Coach-Mentors (alphabetical order)
Like our CINERGY Accredited Trainers, our cadre of Coach-Mentors continues to grow and many go on to become CINERGY Accredited Trainers. The current crew is as follows:
Justine (Juzzy) Bell
Justine is a CINERGY Certified Conflict Management Coach and Accredited Coach-Mentor based in Newcastle, Australia. She has a wealth of experience and expertise in conflict management spanning more than 25 years, having honed her coaching, mediation, and mentoring skills as an Officer in the Royal Australian Air Force. Justine now runs her own business and continues to work with diverse cultural and social backgrounds at all levels of the organizational hierarchy. She also has a particular passion for working with people going through separation and divorce. Justine’s whole-hearted use of the CINERGY coaching model, and ability to quickly build a warm and professional rapport with her clients empowers them to succeed in creating and reaching their coaching goals. This same positive energy reflects the support she extends to workshop participants in the conflict management coaching workshops – to achieve their greatest potential.
Fiona Bigelli
Fiona Bigelli has a rich career background working with conflict through a variety of senior roles in employment law, business management and human resources. She now runs a boutique conflict resolution firm in Sydney, Australia that specializes in coaching, mediation, consulting and workplace investigations. As a CINERGY Accredited practitioner, Fiona is known for her passion in applying CINERGY conflict management coaching in a variety of circumstances where her clients are seeking resolution, change and personal development. Known for her warm, generous-spirited and enthusiastic coach-mentoring style, Fiona is highly committed to supporting new learners of CINERGY!
Carol Bowen
Carol is a CINERGY Conflict Management Coach and Mentor based in Newcastle, Australia with over 20 years’ experience and professional development in dispute resolution. She is well qualified and fluent in a range of dispute resolution services which she delivers to National and International clients. Carol is committed to ensuring that each client receives an opportunity to become more resourceful in the way they deal with and manage conflict. One of her main passions is developing individuals and teams to increase their conflict capability.
Sue Brereton
Sue is a Sydney, Australia based CINERGY Conflict Management Coach, Life Coach and Executive Coach, and a mediator, group facilitator and trainer, who is committed to assisting her clients to learn from their conflicts, maximise their potential and achieve their goals. As a defence reservist Sue also works in the Department of Defence’s ADR programme, where she provides Conflict Management Coaching for clients affected by complex long term conflicts, to achieve clarity, repair relationships and improve engagement in the workplace. Using her conflict management and negotiation skills, Sue is part of a team that delivers Negotiation and Communication workshops for United Nations military and other experts preparing to deploy on UN missions. Sue is passionate about enhancing the broader community’s enthusiasm to embrace ADR and coaching.
David Bryson
David Bryson was trained by Cinnie in one of the earliest CINERGY workshops held in Australia. He is a highly sought after executive coach, especially in the context of organizational change and has observed the many benefits of conflict management coaching in his work. David’s passion is to build the capacity of managers to handle conflict constructively and to bring more of themselves to their work. He is also an accomplished trainer and coach in the related fields of facilitation and mediation. David brings his enthusiasm, strong experience and supportive way of connecting to his coach- mentoring role.
Sarah Chan
Sarah runs a conflict resolution firm in Sydney, Australia and brings a diverse background in mediation, coaching, human resources and business leadership to her role as a CINERGY Certified Conflict Management Coach and Accredited Coach-Mentor. Sarah is passionate about the application of CINERGY conflict management coaching in the conflict management field and finds that this coaching model provides a very effective method for developing conflict capability in her clients. In her role as a CINERGY Accredited Coach-Mentor, Sarah is known for her warm, insightful and supportive style. She is continually inspired by working with others as they learn and embrace the CINERGY model and all its benefits.
Maureen Cleary
Maureen is a CINERGY conflict management coach-mentor, nationally accredited mediator, trainer and facilitator based in Melbourne, Australia. With extensive experience in senior operational management in the human service industry, she currently specialises in coaching managers in the planning and implementation of organisational change and quality improvement processes. Maureen’s approach is based on establishing a deep understanding of the individual manager’s experience, the presenting challenges, and the strategies that will work best for the person, the organisation and stakeholders. Maureen provides insightful feedback in a warm and engaging manner and has a unique ability to join clients as an ally, coach and mentor.
Adity Dhareula
Based in Sydney, Australia, Adity came to the field of conflict management in 2016 from an engineering background and has since become a CINERGY Certified Conflict Management Coach, and CINERGY Accredited Coach-Mentor. She is also a facilitator, mediator and team-building trainer. Coming from a critical thinking and analytical background, Adity appreciates the simplicity of the well-designed and structured CINERGY model which engineers each client’s ability to engage in critical thinking and analysis of conflict from every aspect. She is particularly impressed with the real-time reflection and transition that clients experience during the coaching process. As a coach-mentor, Adity understands the importance of creating space for workshop participants so that they feel safe to fully engage in their learning, to tap into their own experience of conflict – an integral part of their training – and to strengthen their existing skills. She uses her warm, calming approach coupled with compassionate feedback to draw on the strengths of each participant so they succeed in becoming confident and competent conflict management coaches.
Kelly Fogarty
Kelly is a Certified CINERGY conflict management coach based in Dublin, Ireland. She has extensive experience in mediation and conflict coaching and is passionate about enabling individuals to achieve their goals. Kelly’s background is in social studies. Alongside her work with families, separating couples and workplace, Kelly worked with NGOs in Ireland and Africa. She has a kind and patient character, which encourages her clients to increase their own self-awareness and self-belief in a safe environment, in line with the CINERGY model.
Kate Hampton
Kate is a conflict management coach, career coach, adult educator, and Human Resource Professional. Besides coach-mentoring for CINERGY’s introductory workshop, she co-delivers our ‘Leader as Coach’ program to managers in a large Australian Government agency. Witnessing course participants have those ‘ah ha’ moments as they released the shackles of advice giver and moved towards a coaching mindset is a career highlight for Kate. Creating an environment where it is safe for workshop participants to develop their conflict coaching competence is a priority for her and Kate’s love of learning and curiosity are her superpowers! Kate is based in Adelaide, South Australia, and lives on Kaurna Country.
Louise Hyland
Based in Kildare, Ireland, Louise is a qualified mediator, an accredited coach (International Coaching Federation) and a CINERGY Certified Conflict Management Coach. In addition to coach-mentoring CINERGY workshop participants, Louise works in the private and public sectors in Ireland as a consultant, coach and trainer. The concentration of her work is in conflict resolution, emotional intelligence and communication and her clients are primarily middle to senior management leaders. With a rich 30-year career in retail leadership, Louise’s guiding philosophy centres around the belief that effective team leadership starts with self-leadership. She is known for bringing a unique perspective to her work, in which she focuses on the neuroscience and self-determination principles found in the CINERGY model. Louise is passionate about empowering and supporting both her clients and workshop participants to achieve their desired results through this powerful and transformative approach.
Debbie Kassirer
Based in Toronto, Ontario, Canada, Debbie is a conflict management practitioner with a background in social work, business and alternative dispute resolution. Her work focuses primarily on helping workplaces resolve conflict and enhance respectful practices. Included among the services Debbie provides are conflict management coaching, mediation, workplace restoration and workplace assessments. She finds it particularly rewarding when she partners with clients to support them in their efforts to achieve their personal and collective goals. Debbie prides herself on being a life-long learner who takes pleasure in applying new insights and learning to her work, and supporting others in their efforts to do so.
Tiffany Kelly
Tiffany is located in Sydney Australia and has been an accredited Conflict Management Coach and Mediator for over eight years. Specialising in workplace conflict Tiffany has worked extensively with the Department of Defence, the NSW Health Department and is currently transitioning to relationship and parenting conflict management coaching. With an extensive back ground in training and education and in her role as coach mentor, Tiffany has established and facilitates the Sydney Conflict Coaching Community of Practice group and is passionate about providing ongoing education and support to the Conflict Management Coaches in her region.
Suzanne Larocque
Suzanne has been coaching the CINERGY model since 2007. What she appreciates most about the model is that clients are encouraged to turn their focus inward in search of a deeper understanding, fresh perspectives and new possibilities. She joins our team as a coach-mentor with 30 years of previous experience in Human Resources. Suzanne is a member of the International Coach Federation and is an experienced mediator, a facilitator, and a trainer – working in the National Capital Region and across Canada in both official languages. Supporting workshop participants – and her clients as well – with deep authenticity, wisdom, passion and compassion, Suzanne consistently welcomes the opportunity to get to know them at the human level with an open heart.
Brenda Lowry
Brenda Lowry is a CINERGY Accredited Coach-Mentor and also, a Virginia-Certified Mediator. She serves as the Executive Director of CMG Foundation (CMGF) – a non-profit organization that provides a range of conflict management services – based in Richmond, Virginia and comes to that position from the business world. Having gained deep insights from her work regarding the significant costs of conflict to any organization, she sees conflict management coaching as an invaluable tool for preventing unnecessary conflict and more proactively managing those that arise. As such, Brenda is passionate about conflict prevention and management, and strongly supports the principles of CINERGY’s coaching, including the innate power we have to choose constructive behaviours engage effectively in conflict.
Catherine Powell
Based in Melbourne, Australia, Catherine works as a conflict management coach, facilitator, mediator, workplace investigator and HR professional. She has worked across ten industry sectors in small, medium and large organisations and in government, to assist leaders, managers and employees enhance their competence in leadership, change and conflict management. As well as reviewing policies and conducting training for organisations in managing complaints and conflict-prone workplace issues, she also coaches trainees on Conflict Management and Mediation Programs. Her respectful and empathic approach enables her to work with Boards, Business Owners, Senior Leaders, Supervisors and employees.
Amanda Semenoff
Based in the Canadian Pacific Northwest, Amanda is a CINERGY Certified Conflict Management Coach, a Registered Roster Mediator and a Trauma Informed Practitioner. She also has extensive experience working with neurodiverse clients. Amanda views each conflict as an opportunity for deepening relationships and personal growth, and for supporting clients to forge their own paths to resolution. She supports clients to distill complex problems to their essential elements, to discover possibilities and to create concrete action plans to move them forward. Amanda is intent on meeting the unique needs of each client, by co-creating with them safe and authentic engagements.
Kathryn (Katie) Snyder
Katie is a CINERGY Certified Conflict Management Coach and Accredited Coach-Mentor based in Metro Washington, DC. She has over 20 years’ experience in business, non-profit organizations, and law. Katie is certified by the International Coaching Federation as a Professional Certified Coach (PCC) and is also certified in the Conflict Dynamic Profile assessment (CDP) which supports the CINERGY Coaching model. A strong believer in the power of self-determination Katie views her clients and the CINERGY workshop participants as creative, innovative and well able to develop conflict competence and find their own solutions to their interpersonal conflicts.
Liz Tilley
Based in Australia, Liz is an executive coach (accredited by the International Coach Federation) and conflict management coach with a background of over 25 years in communications. Liz has a special interest in helping clients reconnect with their inner wisdom and self-leadership, and sees conflict management skills as being core to this development. Liz sees the CINERGY conflict management coaching model as being a powerful method for bringing insight and understanding and she feels honoured to witness the shifts and transformations it brings about in clients. Her approach is warm, calm and engaging.
